Stay informed on your packages' journey
Urbify revolutionizes the delivery industry with innovative next day and same day delivery solutions.
With our cutting-edge technology and highly trained staff, we ensure that your packages are delivered quickly and reliably, while minimising our environmental impact.
For next-day delivery, you can place your order as late as midnight. Same-day deliveries can be scheduled for delivery on the same day of the order placement.
Fast and reliable delivery is in our DNA, so we promise you a quick and high-quality service. Slow speed and mediocre customer orientation is not what we do.
Specialized deliveries for perishable and temperature sensitive products with dedicated and actively cooled vehicles.
We have achieved a success rate of more than 99% on first delivery attempts across all of our service areas in Germany and Austria.
With a growing number of emission-free electric vehicles in our last-mile network, we are constantly reducing the environmental impact of each delivery.
Customer satisfaction
Average order value
Customer service requests
Customer retention
Order returns
Tracking & rescheduling
Customers stay up-to-date on the status of their orders and make any necessary changes to delivery preferences on our platform. Whether they need to reschedule a delivery, change the delivery address, or leave special instructions for the driver, our intuitive interface makes it simple and hassle-free.
Co-branded e-vehicles
Our co-branded e-vehicle initiative provides exposure of up to 10h daily in German and Austrian metropolitan cities for your brand while creating an exceptional delivery experience for your customers.
Branded customer communication
We understand that every customer interaction is an opportunity to strengthen your brand image, which is why we are more than happy to customize the entire customer communication to your specific requirements.
Customer support
Our dedicated team is available six days a week, from 6 am to 10:30 pm, to take care of any customer needs or concerns. We understand the importance of timely and effective communication, which is why we prioritize prompt and friendly service that caters to your customers' unique needs.
Routing & optimization
Our efficient routing optimization, combined with best-in-class delivery success, enables us to reduce the number of kilometers driven per delivery, resulting in a smaller carbon footprint. We are committed to continuously improve our delivery process to minimize our impact on the environment.
Time-Window Delivery
Customers can choose their preferred delivery day as well as their desired delivery time. Further, we communicate a 1 hour time-frame to your customer to achieve the utmost convenience and delivery success for every shipment.
Urbify empowers us to provide a superior next day delivery service to our customers across German metropolitan areas with cut-off times as late as midnight.
Urbify combines software and operations to offer the best possible quality and flexibility for our delivery service.
Cities
Million inhabitants
