What is what3words?
Simplify every delivery with pinpoint accuracy
An icon showing friendliness
Human-Friendly
Deliveries
what3words replaces complex addresses with three easy words, making deliveries faster and more reliable. No more missed locations or confusing GPS coordinates.
Pre-Assigned
Precision
Every 3m x 3m spot has a fixed what3words address. Urbify delivers right to your chosen location—whether it’s the front door, side entrance, or a safe spot.
Hyper-Accurate
Last-Mile Deliveries
No more lost packages! what3words helps Urbify navigate tricky addresses, from multi-entrance buildings to rural homes—ensuring first-time delivery success.
Easy &
Error-Free
what3words corrects address mistakes before they happen, reducing failed deliveries, support queries, and delays. Just pinpoint, share, and receive.
Smarter Tracking &
Rescheduling
Update your what3words address directly from the Urbify tracking page, ensuring couriers always know exactly where to go.
Seamless Retailer &
Customer Integration
Retailers can now pass what3words addresses to Urbify, ensuring precise deliveries, fewer returns, and happier customers.
Easy to Use
Our tracking page gives customers real time insights
Whether giving extra information for a safe delivery, changing delivery time or just for some piece of mind, our user friendly tracking page will help you out!
Add what3words
How to add a what3words
address to your delivery
Input through Retailer
When ordering online, you can check if the retailer already supports what3words. If they do, we’ll automatically receive your what3words address from them and use it for your delivery.
What if the Retailer doesn’t support what3words?
If the retailer you’re ordering from doesn’t yet support what3words on their website or shop, no worries—you can still add your what3words address easily through our tracking page.
Input through our Tracking Page
Just visit your tracking page through the email or SMS notification we sent you. You’ll find a bunch of helpful options there, including adding or editing your what3words address. As long as your three words are provided, our drivers will find your exact entrance location for a smooth and hassle-free delivery.
Add what3words
How to add a what3words
address to your delivery
Input through Retailer
When ordering online, you can check if the retailer already supports what3words. If they do, we’ll automatically receive your what3words address from them and use it for your delivery.
What if the Retailer doesn’t support what3words?
If the retailer you’re ordering from doesn’t yet support what3words on their website or shop, no worries—you can still add your what3words address easily through our tracking page.
Input through our Tracking Page
Just visit your tracking page through the email or SMS notification we sent you. You’ll find a bunch of helpful options there, including adding or editing your what3words address. As long as your three words are provided, our drivers will find your exact entrance location for a smooth and hassle-free delivery.
Add what3words
How to add a what3words
address to your delivery
Input through Retailer
When ordering online, you can check if the retailer already supports what3words. If they do, we’ll automatically receive your what3words address from them and use it for your delivery.
What if the Retailer doesn’t support what3words?
If the retailer you’re ordering from doesn’t yet support what3words on their website or shop, no worries—you can still add your what3words address easily through our tracking page.
Input through our Tracking Page
Just visit your tracking page through the email or SMS notification we sent you. You’ll find a bunch of helpful options there, including adding or editing your what3words address. As long as your three words are provided, our drivers will find your exact entrance location for a smooth and hassle-free delivery.

Exact

Location

Delivery

I’m super excited! The order arrived in less than 24 hours, was on time, and was even delivered right to my apartment door! It was also super helpful that I could specify the exact location using what3words, as our address is usually not easy to find.

Faten Malla

Urbify kombiniert Software und Betrieb, um die bestmögliche Qualität und Flexibilität für unseren Lieferservice zu bieten.

Niklas Hummelsiep
Teamleiter Flotte und Betrieb
REWE
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FAQs
No such thing as a silly question..
01
What is a what3words address, and how does it improve delivery accuracy?

A what3words address is a unique combination of three words that identifies a precise 3-meter location square anywhere on Earth. Using a what3words address significantly improves the accuracy of deliveries, helping packages arrive exactly at your doorstep, especially in areas with complex addresses or limited signage.

02
How does what3words ensure timely and error-free deliveries?

By assigning every location on Earth a unique three-word address, what3words eliminates ambiguity, reducing delivery errors and ensuring faster, smoother logistics operations.

03
How do I find my exact what3words delivery location?

Simply visit the what3words website or download their app. Type in your address, pinpoint your exact delivery spot, and instantly receive your unique three-word combination, which you can use during checkout.

04
How can what3words complement traditional addresses?

Sharing a what3words address alongside a street address ensures precise and reliable deliveries, even to hard-to-find locations. What3words adds accuracy, reducing delays and lost shipments.

05
Does using what3words incur extra fees or costs on deliveries?

No, there are no extra fees associated with using what3words addresses. It’s a complimentary service designed to enhance your delivery experience and customer satisfaction.

05
How can retailers boost customer experience with what3words?

If you send parcels with Urbify, you can offer your customers the ability to add their what3words address when they give their shipping information and pass the addresses to us seamlessly, via API.
It’s easy to set up since what3words offers plugins on most major e-commerce platforms, or you can use what3words’ JavaScript Autosuggest Component.
Find more information on what3words’ website and reach out if you need any help.

06
How exactly do these squares look like?

Here’s a picture to visualize how these square look like. Just go to what3words.com, click on the square that best fits your e.g entrance and copy the three words.

A person holding a phone in their hand with the what3words app opened
Profile Picture of Riccardo, our CCO

Get in touch

Whether you want to talk business or weather, our man Riccardo will be more than happy to answer all your questions.

Drop us a line