Not your average logistics chat
What does it really take to make same-day delivery work in cities like Berlin and Vienna? Urbify CEO Ben Stolze sat down with Jannik Nonnenkamp on the LogTech Podcast to talk about the nuts and bolts of last-mile delivery.
From navigating construction zones and traffic jams to adapting on the fly when a customer changes the drop-off point, Ben shares how Urbify keeps deliveries running smoothly. AI and automation are part of the toolkit, but the real story is about making smart decisions in real time.
What stood out
One highlight: Ben’s candid take on the difference between a delivery promise and delivery reality. A “1-hour window” sounds great on a website, but actually delivering when it’s raining and traffic is backed up is where tech and teamwork matter.
In the episode, you’ll hear about:
- How real-time data helps dispatchers adapt without overwhelming drivers
- Why customer expectations are evolving, not just rising
- What it takes to scale fast while staying reliable
This wasn’t a pitch, it was a conversation between people who live the messy middle of scaling and solving in urban logistics.
Why it matters
For Urbify, it’s not just about speed. Building resilient delivery systems means going beyond what’s flashy and focusing on what builds trust and loyalty with every delivery.
We appreciated the chance to go deeper. And we’re always glad to meet people who don’t mind talking about what’s hard in logistics, not just what’s next.
🎧 Give it a listen
If you’re working on last-mile operations, building retail tech, or just trying to understand how delivery experiences are evolving, this one’s worth your time.
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